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Database query errors
Resolved

We noticed a 1m database outage at this time, caused by our Cloud provider restarting our database without prior notification.If you submitted events around this time, some of them would have errored, and we didn't receive the event due to the database being inaccessible.

We are continuing to look into what has happened, but it is a one time issue and there are no database related errors after 4:11am.

Mon, Sep 23, 2024, 11:11 AM
(2 years ago)
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Affected components

No components marked as affected

Updates

Resolved

We noticed a 1m database outage at this time, caused by our Cloud provider restarting our database without prior notification.If you submitted events around this time, some of them would have errored, and we didn't receive the event due to the database being inaccessible.

We are continuing to look into what has happened, but it is a one time issue and there are no database related errors after 4:11am.

Mon, Sep 23, 2024, 11:11 AM